Open Telekom Cloud for Business Customers

Support

Working together to make your company successful

From the initial contact to error-free operation, the Open Telekom Cloud experts are happy to help you in person. And best of all, telephone and email support is already included in our offer.

 
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Whatever the question, our cloud experts will always be happy to help

We believe that good service is an essential part of a good offer, which is why our competent support team is here to help you with any queries relating to the Open Telekom Cloud. Unlike other cloud operators, we do not charge extra for this service.

 
Feel free to call us
0800 3304477from Germany
 
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Training programs & certifications

Learn the basics of the Open Telekom Cloud either directly from experts, or use the professionally prepared e-learning materials. The Open Telekom Cloud Certificate also verifies your cloud expertise to third parties. Our certification is free of charge.


Open Telekom Cloud Community

The community offers you these and other possibilities:

  • Network with people who share similar know-how
  • Ask the community questions about your problems
  • Join forums and participate in discussions
Man and woman sitting in front of a screen
 

For me, a community consists of the most different personalities, who feel connected by common interests. We would also like to see this multifaceted exchange.

Stefan-Adrian Demele, Community Manager

You can't know everything, but everybody knows something different. Sharing this knowledge – that's what our community lives on.

Alisia Vogt, Junior Project Manager


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Open Telekom Cloud App

With the Open Telekom Cloud App, you always have the most important information on the current status of all services at your fingertips. Get the Open Telekom Cloud App now!


Help tools

Here you can find a quick and comprehensive guide to the most important tools that give you an independent insight into the world of the Open Telekom Cloud and the opportunities it offers.

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First steps

Obtain the essential knowledge to quickly launch your cloud projects. We will show you how to safely take your first steps in the world of the Open Telekom Cloud – from initial login to establishing workloads.

 
 

Tutorials

The most important applications explained in detail.

Tutorials

Status Dashboard

Current status of the Open Telekom Cloud platform.

Status Dashboard

 

Release Notes

Updates und new features of Open Telekom Cloud.

To Release Notes

Service description incl. price list

Our prices and services in detail.

Service description incl. price list
Pricing Models

Training & Certifications

Book various training packages as required.

User training coursess
Certification

 

FAQ: frequently asked questions

 

Answers to possible questions and problems.

FAQ: General Questions

FAQ: Private Link Access Service (PLAS)

 

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Shared Responsibility

Making work easier is a central promise of cloud computing. A prerequisite for this is the reliable functioning of all cloud operations, for which not only the operator of the platform, but all involved parties are responsible. Read about which roles users and providers play in ensuring a smooth operation of cloud services.


More information on the Open Telekom Cloud and cloud infrastructure

Studies, whitepaper, flyer

Summaries, interviews

 
 

Book now and claim starting credit of EUR 250* (code: 4UOTC250)

 
Take advantage of our consulting services!
Our experts will be happy to help you.
We will answer any questions you have regarding testing, booking and usage – free and tailored to your needs. Try it out today!

Hotline: 24 hours a day, seven days a week 
0800 3304477from Germany
+800 33044770from abroad

* Voucher can be redeemed until December 31, 2024. Please contact us when using the voucher for booking. The discount is only valid for customers with a billing address in Germany and expires two months after conclusion of the contract. The credit is deducted according to the valid list prices as per the service description. Payment of the credit in cash is excluded.

 
  • Communities

    The Open Telekom Cloud Community

    This is where users, developers and product owners meet to help each other, share knowledge and discuss.

    Discover now

  • Telefon

    Free expert hotline

    Our certified cloud experts provide you with personal service free of charge.

     0800 3304477 (from Germany)

     
    +800 33044770 (from abroad)

     
    24 hours a day, seven days a week

  • E-Mail

    Our customer service is available free of charge via E-Mail

    Write an E-Mail

  • AI Chat

    AIssistant

    Our AI-powered search helps with your cloud needs.

    Register now in advance and test the new Open Telekom Cloud AI chatbot soon.

    Experience the future